New Equipment Installation Customer Survey

Thank you for taking the time to fill out our brief Customer Survey. It's your feedback that helps us provide you with better services.

Note: All bold fields are required.

Name:
Address (where installation was performed):
1. Did we show up on time?    Yes  No  N/A
2. Were our Installers courteous?    Yes  No  N/A
3. Did we clean up after the work was completed?    Yes  No  N/A
4. Did our Comfort Consultant explain the operation and maintenance of the equipment to your satisfaction?    Yes  No  N/A
5. Did our Comfort Consultant perform a Heat Load Calculation when we visited your home to evaluate your system?    Yes  No  N/A
6. Did our Comfort Consultant offer you the following?
     Indoor Air Quality Products   Yes  No  N/A
     Extended Warranty   Yes  No  N/A
     Preventative Maintenance Contract   Yes  No  N/A
 
7. Did we conduct a post-installation start-up and address your questions?    Yes  No  N/A
8. How did you hear about AYS Heating & Air?
9. Would you recommend our company to others?    Yes  No  N/A
10. Do we need to come back for any reason?    Yes  No  N/A
11. If yes, please explain what needs to be done: